BUSINESS CASES

As an Enterprise Mobile Platform, BOoOM is suitable for SME, Corporate, Tertiary, and Government Organizations. The term 'Provide' implies one-way or bi-directional mobile communications with language preference supported. Typical Business Cases for deploying BOoOM are:

1.    Improve Employee Efficiency and Reduce Operational Costs

  • EMPLOYEE PERFORMANCE: Work Force Productivity via Mobile, anywhere, anytime 
    •     Provide employee access to Work Schedules & Tasks
    •     Provide employee access to Policies, Procedures, and Instructions
    •     Provide employee access to Job Knowledge and FAQs
    •     Provide employee access to customer and logistics information
    •     Provide employee access to stock, retail, merchandising, and sales information
    •     Provide employee access to fraud detection, risk identification, compliance  conformance
    •     Provide Random Notifications  Alerts to employees   


2.    Improve Organization Efficiency and Reduce Total-Cost-of-Employee

  • EMPLOYEE SELF-HELP: Mobile convenience, anywhere, anytime
    •     Provide employee access to Medical Aid & Provident Fund information
    •     Provide employee access to Career Planning, Guidance, and Training Schedules
    •     Provide employee access to General Information, Announcements, and Achievements
    •     Provide employee access to Job Opportunities and Performance Recognition Programs
    •     Provide employee access to Leave Administration and other Organization Benefits
    •     Provide employee access to Internal Surveys and Survey Results
    •     Provide employee access to Innovation Programs and Contribution Incentives
    •     Provide management access to Executive Reporting 


3.    Improve Customer Services whilst Reducing related Operating Costs

  • CUSTOMER SERVICES: Customer Interaction via Mobile, anywhere, anytime 
    •     Provide customer access to purchases, financial services, and statements
    •     Provide customer access to contact, logistics, and warranty information
    •     Provide customer access to general product and services information
    •     Provide customer access to news alerts and new initiatives
    •     Reduce bulk-SMS communication costs to customers 


4.     Improve Brand Perception whilst Reducing related Operating Costs 

  • CUSTOMER CONVENIENCE: Self Help via Mobile, anywhere, anytime 
    •     Provide customer access to loyalty programs, competitions, and electronic vouchers
    •     Provide customer access to service management and request logging
    •     Provide customer access to tracking and delivery information
    •     Provide customer access to bookings and reservations
    •     Provide customer access to Product tips, tricks, and techniques   


5.    Build Brand Awareness, Improve Sales Opportunities, and Reduce Direct Advertising Costs

  • CUSTOMER INTERACTION: Reach Profiled Customers anywhere, anytime  
    •     Advertise to Customers without any Software Programming needed
    •     Survey Customers to find out what they think about your organization and its offerings
    •     Provide Customer Reminders for payments due, or any other matter of importance

EDUCATION & HEALTH CARE  

  • CONNECTING LEARNERS, PARENTS, AND ADMINISTRATION
    •     Provide learners with access to Interactive Study Examples
    •     Provide learners with access to Study Guides 
    •     Provide learners & parents with access to Examination Time Tables and Study Requirements
    •     Provide learners & parents with access to Sporting Events and other School Itineraries
    •     Provide parents with access to Learner Achievements and Report Cards
    •     Provide learners & parents with access to Codes of Conduct and General Rules
    •     Provide parents with access to Tuition Fees, Statements, Bursary, and Fundraising Information
    •     Provide learners & parents with access to the institution’s administration

  • CONNECTING MEDICAL PRACTITIONERS & PATIENTS WITH HEALTHCARE SERVICES    
    •     Provide practitioners with access to Medical Practices for specified conditions
    •     Provide practitioners with access to medication availability and logistics
    •     Provide practitioners with patient information retrieval and recording
    •     Provide practitioners with a task scheduler and reminder
    •     Provide patients & their trusted 3rd parties with chronic medication reminders
    •     Provide patients with access to emergency services information
    •     Provide patients & their trusted 3rd parties with basic medical response practices